FAQ
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🛍️ Orders & Cancellations
Yes, you may cancel your order within 12 hours of purchase, provided it has not been processed for shipping. Once shipped, cancellations are not possible.
Currently, we cannot accommodate modifications (such as changing products, size, or address) once an order is confirmed. We recommend double-checking details before checkout.
🚚 Shipping & Delivery
Within India: 5–7 business days after order confirmation.
International: 10–15 business days, depending on customs clearance and local logistics.
We currently ship across India & International shipping may be introduced in the future — updates will be announced on our website.
Once shipped, you will receive an email/SMS notification with tracking details. Simply click on the link to track your package.
While we partner with trusted logistics providers, delays may occur due to weather, customs, or unforeseen circumstances. Our team will keep you updated and assist you promptly.
🔄 Refunds & Returns
Yes, but only under certain conditions. Returns are accepted if the item is damaged, defective, or incorrect at delivery and you notify us within 48 hours with proof. See full details in our Refund & Returns Policy.
Approved refunds are processed within 7 business days after inspection of the returned item. Refunds are issued to the original payment method only.
📞 Support & Contact
You can contact us anytime at care@statementroyale.com or via our Contact Us page.
Yes, WhatsApp support will soon be available for quick order queries and assistance.
